Privacy Policy

Last Updated: February 18, 2026

Peco Air (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://www.pecoair.com/ (the “Website”) or interact with our services.

We do not sell, rent, or share your personal data with third parties for marketing or promotional purposes.


1. Information We Collect

We may collect the following categories of personal data:

Identity Data

  • First and last name

Contact Data

  • Email address
  • Phone number
  • Billing and service address

Technical Data

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-ins
  • Operating system and platform

Usage Data

  • Information about how you use our Website and services

Marketing & Communications Data

  • Your communication preferences
  • Your marketing preferences


2. How We Collect Information

We collect personal data in the following ways:

Direct Interactions

You provide information when you:

  • Submit contact forms
  • Schedule services
  • Request estimates
  • Subscribe to communications
  • Contact us by phone, email, or SMS

Automated Technologies

We may collect technical data through:

  • Cookies
  • Server logs
  • Analytics tools
  • Similar tracking technologies


3. How We Use Your Information

We use your personal data for legitimate business purposes, including:

Service Delivery

  • Scheduling appointments
  • Providing HVAC services
  • Processing payments
  • Managing customer accounts

Customer Support

  • Responding to inquiries
  • Providing service updates

Marketing & Communications

  • Sending service reminders
  • Sending promotional materials (if opted in)
  • Communicating policy or service updates

Prospecting & Business Development

  • Analyzing data to better understand customer needs
  • Improving our services and offerings

SMS Program

If you opt into our SMS program, you may receive:

  • Appointment reminders
  • Service notifications
  • Policy updates
  • Promotional offers

Message frequency varies based on your interaction with us.

You may opt out at any time (see Section 7).


4. Data Sharing & Disclosure

We do not share personal data with third parties for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service Providers

With trusted third-party vendors that assist us in:

  • IT support
  • Data hosting
  • Telecommunications
  • Payment processing
  • SMS delivery services

These providers are contractually obligated to protect your information.

Legal Requirements

When required by law or to respond to legal processes.

Protection of Rights

To protect our rights, property, customers, or public safety.

Mobile Information Protection

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

  • Encryption where appropriate
  • Access controls limiting internal access
  • Regular security assessments
  • Secure data storage practices

While we take reasonable precautions, no system can be guaranteed 100% secure.


6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data (where legally permitted)
  • Object to certain types of processing
  • Request restriction of processing

To exercise your rights, contact us at (864) 639-2424.


7. Opt-Out Options

You may opt out of marketing communications at any time:

SMS

Reply STOP to any SMS message.
Reply HELP for assistance.

Email

Click the “unsubscribe” link in any marketing email.

Direct Contact

Call us at (864) 639-2424.

Opting out of marketing messages does not affect service-related communications.


8. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Improve website functionality
  • Analyze traffic and performance
  • Enhance user experience

You can control cookie settings through your browser preferences.


9. Changes to This Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our services, legal requirements, or business practices. Updates will be reflected by revising the “Last Updated” date above.

Continued use of the Website constitutes acceptance of any updates.